A team, not a chatbot
Harveron is a staff of AI agents, each with one desk. Claire answers your phone, day and night, from the answers your team approved. June reviews every call after it ends and turns what nobody could answer into answers you approve with one click.
Claire and June are working today. The rest of the team is on the way.Before Claire answers a single call, she reads your past calls and shows you how many she would have handled, and exactly what she would have missed.
Every question she could not answer arrives with what your staff actually said. Edit it, approve it, done.
Overflow first, or after hours, or every call. Anything she should not handle goes to your phones with a recap, so nobody starts from scratch.
Every call is read after it ends. The calls that need a look come first; the rest you archive in one click.
Front Desk
Answers every call on the first ring, day and night, so nobody reaches voicemail. She answers from the answers you approved and from your own live systems, sends anything that needs a person to the right phone with a recap, and takes a message when nobody can pick up.
Supervisor
Reads every call after it ends: the caller's mood, an answer that looks wrong, a transfer that should not have happened. Every question nobody could answer becomes a suggested answer you approve with one click.
The same team, with the titles and the rules that fit your kind of organization.
Every parent call answered. Every closing announced once.
See your teamResidents get an answer at 7 PM, not a voicemail.
See your teamBuyers and sellers answered from your live listings.
See your teamYour help desk line, sorted before a tech picks up.
See your teamEvery estimate request captured, even when you are on a roof.
See your teamThe no-heat call at 9 PM gets answered.
See your teamPatients reach someone every time.
See your teamThe phone answered while your hands are full.
See your teamHours, reservations, and directions, answered during the rush.
See your teamTax season, without the phone ringing off the hook.
See your teamEvery potential client answered, nothing privileged said.
See your teamEvery buyer call answered while you are at a showing.
See your teamAnswers come from what you approved and from your own systems on that call. If she does not have it, she says so and offers a person.
A date, a time, or an amount she says has to match a source she was given on that call, or she does not say it.
Money, complaints, emergencies, and anything personal go to a person. Nothing she knows changes until someone on your team approves it.
Every business's calls and records are kept apart from every other's, enforced by the database itself. Card and Social Security numbers are removed before anything is stored.
We will play your past calls back through Claire and show you what she would have done with each one.
Talk to us