For cities, townships, and counties
Trash day, permits, the next council meeting, the water bill. Claire answers the questions your clerk answers fifty times a week, and sends the rest to the right desk.
Pickup schedules, office hours, permits, meetings, and fees, straight from the answers your staff approved.
A water main break, no water, a sewer backup, or flooding goes to someone right away. A fire, a gas smell, or someone hurt: she tells them to call 911.
She never discusses what someone owes or a particular property. Those calls go to your team.
A boil water notice posted once reaches texts, email, voice calls, and your website. (Coming.)
The same agents every organization gets, with titles that fit yours.
Front Desk
Answers every call on the first ring, day and night, so nobody reaches voicemail. She answers from the answers you approved and from your own live systems, sends anything that needs a person to the right phone with a recap, and takes a message when nobody can pick up.
Supervisor
Reads every call after it ends: the caller's mood, an answer that looks wrong, a transfer that should not have happened. Every question nobody could answer becomes a suggested answer you approve with one click.
Public Information
One message, posted once, sent everywhere: text, email, a voice call, and your social pages, with a record of every send and every opt-out.
Public Works Desk
Works the clock: invoices into accounting, payments matched, reminders on time, and the exceptions nobody had time to chase.
Finance
Reviews the numbers: how the month compares, where the year is heading, what a contract really says. Advice for a person to act on, never a payment.
Harveron Engineer
Connects your systems and changes your setup when you ask in plain words. Every change comes back as a draft for you to approve, and she asks before she uses a key.
We will play your past calls back through Claire and show you what she would have done with each one.
Talk to us